Terms & Conditions of Sale

By placing an order with Hobart Mint, you agree to these Terms & Conditions.

• Prices are based on live precious metal markets and may change at any time.
• Once an order is placed, the price is locked in, and the order becomes a binding agreement.

• Payment must be received within 24 hours of order confirmation, unless otherwise specified.
• Hobart Mint reserves the right to require immediate payment for certain orders.
• Orders not paid within the required timeframe may be cancelled, and market losses may apply.

• Many products are made to order.
• Orders are generally processed in the sequence received.
• Timeframes provided are estimates only and may vary due to demand.

• Cancellation requests are considered at Hobart Mint's discretion.

Approved cancellations are subject to the following:

a) Manufacturing & Processing Costs

• Manufacturing and processing costs are generally non-refundable, including where production has not yet commenced.
• These costs reflect production allocation, handling, and administrative commitments made at the time of order.

b) Market Movement (Metal Value)

Orders include:

• A metal value component based on the spot price at the time of order, and;
• A manufacturing premium (covering fabrication, handling, and production).

If cancelled:

• If the market price has fallen, the difference may be payable as a market loss.
• If the market price has risen, no gain or benefit is payable.

c) Refunds

Any refund (if approved) will be:

• Based on the original order price.
• Less manufacturing/processing costs.
• Adjusted for any market movement.
• Refunds will not be processed until any applicable amounts are settled in full.

Plain English Summary

• You lock in a price when you order.
• We commit production capacity immediately — even if the item has not yet been manufactured.

If you cancel:

• You may lose the manufacturing component.
• You are exposed to downside in the metal price.
• You do not benefit from price increases.

Due to the nature of bullion products:

• Sales are final.
• Returns are generally not accepted for change of mind.
• If goods are defective or incorrect, Hobart Mint will provide a remedy in accordance with Australian Consumer Law.

If payment is not completed:

• The order may be cancelled.
• Any resulting market loss may be charged.

• Title to goods passes upon cleared payment.
• Risk transfers upon dispatch or collection.

• Shipping options are provided at checkout.
• Hobart Mint is not responsible for delays caused by third-party carriers, however we will reasonably assist in resolving delivery issues.

• Precious metal orders are not standard retail purchases due to continuous price volatility.
• By placing an order, you acknowledge exposure to market price movements.

• Hobart Mint may require identification to comply with Australian regulatory obligations.
• Transactions may be refused where compliance requirements are not met.

• To the extent permitted by law, liability is limited to the value of the goods supplied.
• Hobart Mint is not liable for indirect or consequential losses.

Nothing in these Terms & Conditions excludes or limits your rights under the Australian Consumer Law.

These Terms are governed by the laws of Tasmania, Australia.